We started the day full of hope as the part we needed was supposed to be delivered to the dealer at Windthorst shortly after lunch. We waited patiently, then decided to take a quick trip to Grayson to do some banking and visit the meat market to stock up.
Al called to find out how they were making out and they told him they had run into an issue with the parts. They had gotten everything but the two bearings that they needed, which were supposed to be coming from Regina. It turns out Regina had to back order them and so the brakes were on and we wouldn't see the combine today.
We were in Grayson at the time and Al found out we could get the bearings in Yorkon, so we made a mad dash up there to get them. While we were there, we got another phone call telling us that there was another issue with a warped shaft and the new sheave that we had sent up from Missouri would not fit on the old one due to the heat from the break.
They informed us that this part would not show up until Monday, which didn't make Al very happy, so he asked the guys at Yorkton to see where in North America he could find one. Lo and behold they had one at Straub International in Great Bend, KS, which just happened to be the dealer that we would get our new combines delivered to back in the old days when we were going south.
Al talked to the parts manager and found out they did indeed have the part and could he overnight it for us up to the little bar at the Northgate port of entry. He got the package put together and got it over to the UPS and on the road before closing time. What excellent service...which only goes to prove Al's favorite saying "it's not what you know, but, who you know".
Road trip to the border tomorrow...
No comments:
Post a Comment